At Yarrow Perfume House (“we”, “us”, “our”), protecting your privacy is a top priority.
This Privacy Policy explains how we collect, use, safeguard, and share your personal information whenever you interact with us through our website, social channels, or any other communication platforms.
We may collect personal information from you when you:
Visit or browse our website
Make a purchase
Create an account
Subscribe to our newsletters or updates
Participate in promotions or surveys
Contact our support team
The information we may collect includes:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Order and purchase history
Device, browser, and usage data (IP address, pages viewed, etc.)
Your personal information may be used for:
Processing and delivering your orders
Providing customer care and assistance
Sending order confirmations, receipts, and tracking updates
Communicating exclusive offers, updates, and news (only with your consent)
Customizing and improving your shopping experience
Enhancing our website, services, and overall performance
Detecting and preventing fraud or suspicious activities
Complying with legal and regulatory requirements
We may share your information with trusted third-party partners who assist us with:
Secure payment processing
Packing, fulfillment, and shipping
Website hosting and security
Marketing and communication services
Analytics and performance optimization
These partners are only authorized to use your information to perform services on our behalf.
We may also disclose information:
When required by law or legal authorities
To protect our rights, safety, or the safety of others
We never sell or trade your personal information to third parties.
To ensure your data remains secure, we employ:
Advanced SSL encryption
Secure payment gateways
Controlled and restricted data access
Continuous monitoring for system vulnerabilities
While no system is completely immune, we take every reasonable measure to secure your information against unauthorized access or misuse.
We retain your personal information only for as long as necessary to:
Complete your orders
Provide ongoing services
Meet legal or regulatory obligations
Resolve disputes and maintain accurate records
Once data is no longer required, it is securely deleted or anonymized.
Depending on your region, you may have the right to:
Access your personal information
Request corrections or updates
Ask for deletion of your data
Restrict or object to certain processing activities
Withdraw consent for marketing communications
Request a copy of your data in a portable format
To exercise these rights, contact us using the details below.
You may also unsubscribe from marketing emails at any time.
We may update this Privacy Policy periodically.
If significant changes occur, we will notify you via:
An update on our website, and/or
Email (if applicable)
The updated policy becomes effective once posted.
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please reach us at:
Yarrow Perfume House
United Arab Emirates
Email: info@yarrow.com
Phone: +971